This webinar focuses on ways supervisors can work with their employees to resolve workplace conflict. It provides practical steps and techniques that everyone can learn.
Why Should You Attend:
Do you ever have situations where employees are in conflict? Do you have conflict with your employees, boss? Conflict is always present in the workplace. If you are not comfortable dealing with conflict, you will avoid it. The conflict will only get worse.
Areas Covered in this Webinar:
After this webinar you will have a deeper understanding of workplace conflict and its role in an organization. You will also will have more confidence in dealing with conflict.
Recognize the costs of conflict
Cite the causes of workplace conflict
State why it is important to resolve conflict in the workplace
Describe the methods of resolving conflict
List the Do’s and Don’ts of workplace conflict
Describe the steps in the conflict resolution process
Who Will Benefit:
Human Resource Professionals
Anyone involved in Employee Relations
Martin is a Human Resources Professional with over 25 years of increasing management responsibility with major corporations across several industries including finance, retail, healthcare, and aerospace.
Just prior to starting his own consulting company, Martin was the Senior Vice President of Human Resources for PFF Bank & Trust for over 10 years.
He has served as adjunct faculty for the University of Redlands, Keller Graduate School of Management, the University of Phoenix, and L.A. Valley College.
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