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untitledSpeaker: Tom Palladino

Date: December Wednesday 7th

Time: 01:00 PM EST | 10:00 AM PST

Duration: 60 Minutes

Product Code: 700622

Level: Intermediate

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HRCI.

“The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.”

“This program is valid for 1 PDCs for the SHRM-CPSM or SHRM-SCPSM.”


Understand what is behavioral interviewing, why evaluating the job is the first step, followed by identifying the key “dimensions” of the job and establishing an interview plan by selecting questions in advance and understanding the letter and spirit of the law.

Why Should You Attend

If you are involved in hiring people, this Webinar will provide key insights and tips on how to determine which applicant is the best fit for the job.

There is a process to follow and preparation is most important. If you want to learn what questions to ask in an interview, how to determine the right answer to questions, and how to ensure you do not ask an inappropriate/ illegal question, this webinar will be very helpful.

Areas Covered in this Webinar

  • Identifying the key dimensions of the job you seek to fill
  • Identifying the key behaviors and skills of the job
  • Determining the questions to ask (in advance of interview)
  • Evaluating the applicant’s response to the questions
  • The art of asking the follow-up question
  • The power of multi interviewers
  • Ensuring compliance with law
  • Making the final selection

Learning Objectives

  • Understanding behavioral interviewing
  • When and how to use behavioral interviewing
  • Complying with the law
  • How to determine questions to ask and how to evaluate applicant’s response

Who Will Benefit

  • HR Managers
  • General Managers
  • Small Business Owners
  • Hiring and Employment Managers
  • Talent Management Officers
  • Risk, Audit and Compliance Personnel
  • Anyone involved with the Hiring and/ or Retention Process at a Company

Speaker Profile

Tom Palladino has held numerous HR leadership positions in companies that included Conoco Phillips, Starbucks Coffee, Wells Fargo, Capital One, First Data and Green Plains Renewable Energy.

His interest in HR Analytics started in 1998 while he was consulting for Starbucks. At that time Starbucks was growing rapidly around the world. Tom was tasked with designing a methodology that would identify employee attributes that correlate with business performance. His HR analytics model was initially applied to new subsidiaries in Asia and Europe enabling the company to inculcate select Starbucks values to create a “performance-driven brew”. Later, Tom’s protocol was successfully applied throughout the United States.

In his HR leadership positions, Tom consistently applied analytics to identify high-leverage HR practices that delivered the highest possible business results.

In 2012, Tom started Refined Analytics and has delivered powerful diagnostics and solutions to companies that include RE/MAX, Micron, Pepper Jax Grill and other organizations around the world.

Today, Tom is focusing on clients in India, China and Indonesia. He is also on the faculty of a university based in Iowa where he teaches Human Resources, Change Management and Lean Six Sigma.

Tom has his bachelor’s degree in Labor Relations from Cornell University and a graduate degree in Dispute Resolution from Creighton University. He resides in Omaha, Nebraska.

Source Link:  https://complianceglobal.us/product/700622/Tom-Palladino/Legal-and-Effective-%20Behavioral-Interviewing/Live